{"id":8854,"date":"2022-02-28T00:00:00","date_gmt":"2022-02-28T00:00:00","guid":{"rendered":"https:\/\/nurs.essaybishops.com\/intercultural-communication-and-leadership\/"},"modified":"2022-02-28T00:00:00","modified_gmt":"2022-02-28T00:00:00","slug":"intercultural-communication-and-leadership","status":"publish","type":"post","link":"https:\/\/www.homeworkacetutors.com\/nursing\/intercultural-communication-and-leadership\/","title":{"rendered":"Intercultural Communication And Leadership"},"content":{"rendered":"<p>Instructions<br \/>\nPurpose<\/p>\n<p>The purpose of this project is to demonstrate knowledge of management practices that increase efficiency and effectiveness in the workplace through behavior.<\/p>\n<p>Step 1:  Carefully read the case study below.<\/p>\n<p>Step 2:  Comprise a 12-16 slide presentation using PowerPoint, Prezi or other presentation software (excluding the title page and reference list page) that includes ALL of the following points:<\/p>\n<p>Examine effectiveness issues that affect decision-making in HOC&#8217;s management. Provide your reasoning for the selection; ensure that your reasoning is supported with course material, case study facts, and research.<br \/>\nExamine efficiency issues that affect decision-making in HOC&#8217;s management. Provide your reasoning for the selection; ensure that your reasoning is supported with course material, case study facts, and research.<br \/>\nAnalyze the idea that HOC&#8217;s management promotes organizational diversity in an effective way. You must take a position; ensure that you support that position with course material, case study facts, and research.<br \/>\nAnalyze and explain the key components of relationship building for managers.  Specifically, identify the components of relationship building that HOC needs to improve.<br \/>\nIdentify those case study facts that show how future decisions and their implementation might be affected if change does not take place; be sure to explain why those future decisions and their implementation might be affected if change does not take place.<br \/>\nDevelop at least four recommendations\/strategies that Areama might make to RLI and HOC that would improve organizational effectiveness and efficiency using culture, structure, and behavior as the focus of each recommendation. Be sure to be specific in the discussion by justifying each recommendation using examples from the case study, course materials, and research.<br \/>\nINSTRUCTIONS ON HOW TO PREPARE THE SUBMISSION:<\/p>\n<p>Read the grading rubric for the assignment.<br \/>\nCheck the instructions to make sure ALL elements of the assignment have been covered<br \/>\nStudents are expected to use a variety as well as multiple course readings and research to support ideas, reasoning, and conclusions.<br \/>\nThis assignment requires the use of, at minimum, 7 scholarly references\/sources<br \/>\nFollow Ace homework tutors &#8211; APA style guidelines to ensure that your final submission includes a Title Page, In-Text Citations, and a Reference List.<br \/>\nIMPORTANT NOTE:  In-text citations should be included in the slides and notes, as appropriate, to support your key points and takeaways.  ALL in-text citations MUST be included in the reference list<br \/>\nParaphrase and do not use direct quotation marks. This means you do not use more than four consecutive words from a source document, put a passage from a source document into your own words, and attribute the passage to the source document. Provide the page or paragraph number. Note that a reference within a reference list cannot exist without an associated in-text citation and vice versa.<br \/>\nThe presentation must be professional in appearance and include visuals such as tables, graphs, and clipart<br \/>\nThe slides should flow and transition in an organized manner with one idea\/concept leading to the next<br \/>\nThe presentation should begin with an introductory slide that clearly and succinctly explains what you intend to cover in the body of the presentation.<br \/>\nThe presentation should end with a conclusion\/summary slide that clearly and succinctly explains what you covered in the body of the presentation.<br \/>\nEach slide of the presentation must include a note page<br \/>\nThe note page is the accompanying text for each page of the presentation and will be used by the reader in lieu of you verbally presenting the slide presentation \u2013 be sure that the content on the note pages is clear, focused and succinct<br \/>\nThird-person writing is required. Third-person means that there are no words such as \u201cI, me, my, we, or us\u201d (first-person writing), nor is there use of \u201cyou or your\u201d (second-person writing). If uncertain how to write in the third person, view this link: https:\/\/www.quickanddirtytips.com\/education\/grammar\/first-second-and-third-person .<br \/>\nContractions are not used in business writing, so the expectation is that students do NOT use contractions in the assignment.<br \/>\nThe paper must be double-spaced with 1-inch margins with 12 pt. font.<br \/>\nSubmit the final project into the appropriate assignment submission folder by the due date.<br \/>\nNOTE:  All submitted work is to be your original work. You may not use any work from another student, the Internet, or an online clearinghouse.  You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about instructor and general academic expectations with regard to proper citation of sources as specified in the Ace homework tutors &#8211; APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only).<\/p>\n<p>CASE STUDY<\/p>\n<p>Ralph Lorean International (RLI) owner of several house d\u00e9cor and furniture manufacturers recently purchased a controlling interest in a medium size firm, House of Cloth (HOC), which employs 6,644 people worldwide. HOC has been considered a premier manufacturer of cloth since 1964. Revenues over the last four years have been flat and costs are rising steadily. RLI purchased an interest in the company despite the flat sales because of its reputation and loyal customer base. RLI has a history of turning troubled companies around and they think they can do the same with HOC.<\/p>\n<p>RLI has to date allowed HOC to operate independently while they examine closely the causes of the recent poor performance of the company. Areama Cantros, was recently promoted to senior management analyst because of her superb work with Izzy\u2019s Bed Emporium. RLI has decided to send Areama to HOC on a fact-finding mission. She is to discover the challenges facing the management at HOC and make recommendations that will improve and significantly improve HOC\u2019s financial performance.<\/p>\n<p>Areama\u2019s first meeting with HOC\u2019s management team after arriving at their headquarters seemed to go well. The first thing Areama noticed about the team was that while they seemed to be personally different in obvious ways, beneath the surface they were quite alike. Of the seven members who compose the team, three have been with the company since its inception. The remaining four are much younger and came to the company after its international expansion in 2010 &#8211; Essay Writing Service: Write My Essay by Top-Notch Writer. Two of the team members had worked with HOC in India and came to headquarters as part of a promotion plan. The other two team members came from Guatemala and Romania where they were employed in local branches of HOC. The team membership is predominately male with only two women. Despite the differences in age, gender, company tenure, and their functional and industry background, the members seem like they are cut from the same cloth in that each is very businesslike, analytical, competitive, and results-driven.<\/p>\n<p>In the discussion regarding the company\u2019s expansion five years ago, Henry Smythe, one of the founders, remarked, \u201cThe expansion was tough for us because of all the pressure and uncertainty, and to be honest, we really didn\u2019t jell together at first-I thought it was a big mistake to bring new people on board to manage the ship-but now we\u2019re past all that, we\u2019re very cohesive, and we share the same vision of how we do business. This is a good thing because when I retire in a few years, I\u2019ll know the company is in good hands.\u201d Everyone in the room nodded in agreement. Another founder, Russell \u201cRusty\u201d Gee, then looked squarely into Areama\u2019s eyes and added, \u201cI\u2019m not exactly sure what you are doing here, but we have weathered storms together and while I admit the last years haven\u2019t been stellar, I know we can handle things ourselves. This was part of the deal, wasn\u2019t it? We know this place better than anyone, so I can\u2019t imagine we\u2019ll seriously consider any recommendations that will upset the apple cart.\u201d Rusty made the statement in a friendly way with a smile on his face, yet Areama knew he was serious.<\/p>\n<p>Although the meeting told Areama many things two things stood out to her as real problems. First, turnover among the creative team associates is high: thirty-five percent each year for the last two years, and thirty percent the year before that. The industry average is twenty percent. HOC\u2019s creative team is integral to its competitive edge in the industry. New patterns, cloth fabrics and uses are essential to the firm\u2019s livelihood. Although the top management team is aware of the problem, they seem to rationalize it. As Jamie Wagner, VP of human resources noted, \u201cWe hire the best and the brightest, so it\u2019s only natural that they occasionally get poached by other firms. We try our best to keep them, but we haven\u2019t been able to match salaries with our competitors in recent years. Once things turn around, the numbers will go down.\u201d<\/p>\n<p>Besides the turnover issue, Areama also learned that the company had been sued three times recently. The cases all involved associates who were passed over for promotion and who claimed the work environment was so filled with stress that it made them ill and unable to work. Areama was aware of the first case because it was highly publicized and HOC was forced to settle the case to get out of the public eye. Afraid of the similar problems with the first case HOC settled the other two suits out of court quickly and managed to keep them out of the eye of the press.  Senior management seemed to be proud of this fact.  Before Areama had a chance to ask Jamie if she thought the suits and turnover may be related, Jamie volunteers the following. \u201cWe were really unlucky during this period. We hired three associates who didn\u2019t possess the right capabilities for the job, and each had trouble coping in their own way. Most everyone that comes to our design team at HOC is drawn to our reputation for quality and success. We just have to find a better way of finding people who fit.\u201d<\/p>\n<p>Areama\u2019s conversation with the design team members revealed nothing too far out of the industry norm. Workload and time pressure are high, but not atypical. The design teams are put together by fabric use and usually their members are led by a senior client manager, who has the final design approval. Jamie told Areama that the teams were self-managed but that appeared not to be the case. The senior lead assigned tasks to each associate member during the projects. Because the support staff is reduced team members had to assume a lot of administrative duties.<\/p>\n<p>Creative teams have the autonomy to work wherever and whenever they need to. This arrangement gives employees a lot of flexibility and working odd hours in strange locations is not unusual. Areama heard one story about a creative dinner was held in the private room of a local restaurant. The team paid the owner $1,000 to keep the room available to them for as long as they needed. The team stayed overnight and left just before lunch the next day. While all the members were on board with the idea, one of the female designers had to leave early because of a family obligation. The team produced a successful product for a big client. Bursting with pride over the story the senior manager who revealed the story remarked,\u201d fantastic team-building experience for those that chose to tough it out and it perfectly reflects the company\u2019s \u2018work-hard, play-hard\u2019 mentality\u2019.\u201d Areama, had to wonder if the young woman who had to leave early was now considered \u201cnot the right fit\u201d.<\/p>\n<p>From Areama\u2019s inquiry as to how the design team\u2019s job performance is managed, she learned that towards the end of the calendar year, senior client managers get together and spend an entire day on the evaluation process. The evaluations focus on the extent to which the member contributed to the designs of the team they worked on the previous year. All members are given scores and listed. Using the member\u2019s job performance score, their names are placed in one of three categories. The top ten percent will receive a bonus up to fifty percent of their base pay and are fast-tracked for senior client managers. The next thirty percent will receive a twenty-five percent bonus and are consider on track for promotion. The last group gets 2-3 percent of their salary as a bonus. The bonus checks are mailed to the members home before the winter holidays to \u201cavoid bad feelings and conflict, that can naturally come about among teams\u201d Jamie remarks.<\/p>\n<p>Lunch with the senior client managers told Areama that the subject of turnover and the lawsuits is touchy. One manager said \u201cAround here, you\u2019re rewarded for paying your dues, for doing whatever is thrown your way. Yes, it is demanding, and requires sacrifice, but how else can we find out if people have what it takes? Those of us sitting at this table have been through it and we know it works look how successful we have been. Hires who claim they can\u2019t take it or that it\u2019s abusive just can\u2019t be tolerated.\u201d Areama seemed to notice that all the senior managers are male, American, and considerably older than the associates.<\/p>\n<p>After lunch, Areama met with a group of associates who seem to shed yet another perspective about life in the design department. As an example, the young associate who left the work dinner early said, \u201cI learned a lot from dealing with the pressure at the beginning, but the work is non-stop. They say it\u2019s \u2018work-hard, play-hard\u2019, but even the play feels like work. The projects are great, but I never really feel like I\u2019m fully involved. I\u2019m always trying to get a chance to be heard.\u201d Another member agreed and added \u201cIt\u2019s okay I guess if you get plugged into the right manager from the outset, but I\u2019ve never seemed to gain favor no matter how many hours I work. To top it off, the crazy hours are creating a lot of conflict at home and the strains are adding up.\u201d<\/p>\n<p>Source: Adapted from a Case titled \u201cManaging Commitment in Demanding Jobs\u201d found in \u201cOrganizing Behavior: Improving Performance and Commitment in the Workplace\u201d by Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson McGraw-Hill\/Irwin New York NY 10020, 2013. Page 551<\/p>\n<p>Additional Requirements and How to Prepare the  Submission<\/p>\n<p>Follow the instructions carefully.<br \/>\nAce homework tutors &#8211; APA formatting with in-text citations and a Reference list is required.<br \/>\nRead and conform to the requirements of the grading rubric for the assignment.<br \/>\nCheck the instructions to make sure all elements of the assignment have been covered.<br \/>\nThird-person writing is required. Third-person means that there are no words such as \u201cI, me, my, we, or us\u201d (first-person writing), nor is there use of \u201cyou or your\u201d (second-person writing). If uncertain how to write in the third person, view this link: https:\/\/www.quickanddirtytips.com\/education\/grammar\/first-second-and-third-person .<br \/>\nContractions are not used in business writing, so the expectation is that students do not use contractions in assignments.<br \/>\nParaphrase and do not use direct quotation marks. This means you do not use more than four consecutive words from a source document, put a passage from a source document into your own words, and attribute the passage to the source document. Provide the page or paragraph number. Note that a reference within a Reference list cannot exist without an associated in-text citation and vice versa.<br \/>\nStudents are expected to use a variety as well as multiple course readings and research to support ideas, reasoning, and conclusions.<br \/>\nSubmit the final project into the appropriate assignment submission folder.  Once submitted, the project is eligible for grading and students will not be permitted to make changes or make another submission.<br \/>\nNOTE:  All submitted work is to be your original work. You may not use any work from another student, the Internet or an online clearinghouse.  You are expected to understand the Academic Dishonesty and Plagiarism Policy and know that it is your responsibility to learn about instructor and general academic expectations with regard to proper citation of sources as specified in the Ace homework tutors &#8211; APA Publication Manual, 7th Ed. (Students are held accountable for in-text citations and an associated reference list only).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Instructions Purpose The purpose of this project is to demonstrate knowledge of management practices that increase efficiency and effectiveness in the workplace through behavior. 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